Shipping Policy

Thank you for shopping with Harbor Jewel. We are committed to delivering your order as efficiently and securely as possible.

Order Processing

• Orders are typically processed within 1–3 business days after payment has been successfully confirmed.
• Orders are processed Monday through Friday, excluding weekends and public holidays.
• During promotional periods or holidays, processing times may be slightly longer.

Shipping Time

Estimated delivery times are:

• Standard Shipping: 7–15 business days
• Remote Areas: Additional delivery time may apply depending on the destination.

Please note that delivery estimates are not guaranteed and may vary due to customs clearance, weather conditions, or carrier delays.

Shipping Fees

Shipping charges, if applicable, will be calculated and displayed during checkout before payment is completed.

We may occasionally offer free shipping promotions, which will be clearly indicated on our website.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing tracking information, when available.

Please allow up to 48 hours for tracking updates to appear.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If an incorrect or incomplete address is provided, delivery delays or additional shipping charges may occur.

Lost or Delayed Packages

If your package appears to be delayed or lost during transit, please contact us. We will work with the shipping carrier to investigate the shipment and assist you whenever possible.

Customs and Import Duties

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer unless otherwise stated.

Contact Us

If you have any shipping-related questions, please contact us:

Harbor Jewel

Email: serviceteam@harborjewel.com